This Privacy Policy explains how CHEF CHAN CUISINE INC collects, uses, stores, and protects your personal information when you use our kitchenware-related services.
CHEF CHAN CUISINE INC (hereinafter referred to as “we” or “us”) attaches great importance to user privacy and is committed to protecting the security of your personal information in accordance with the law.
I. Information We Collect
We may collect the following information when you visit our website, place an order, or contact customer service:
Name, contact details, and shipping address
Order information and transaction records
Email address and correspondence content
Device information (e.g., IP address, browser type; used for security and experience optimization)
II. How We Use Information
The information we collect is used for the following purposes:
Processing orders and delivering kitchenware
Providing customer service and after-sales support
Optimizing products and the website experience
Preventing fraud and ensuring transaction security
Necessary purposes required by laws and regulations
III. Information Storage and Protection
We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, disclosure, or loss. Data is retained only for the period necessary to fulfill the aforementioned purposes.
IV. Information Sharing
We do not sell your personal information to third parties. However, we may share necessary information in the following situations:
Logistics and delivery service providers (for shipping)
Payment processing institutions (to complete transactions)
When required by law or upon lawful request by government agencies
V. Use of Cookies
We may use cookies to enhance your website experience, such as saving shopping preferences and analyzing traffic data. You can disable cookies in your browser settings, though doing so may affect the functionality of certain features.
VI. User Rights
You have the right to:
Access or correct your personal information
Request the deletion of your personal data (within the scope permitted by law)
Unsubscribe from marketing emails
VII. Policy Updates
We may update this Privacy Policy in response to business needs or legal requirements; updates will be posted on our website.
If you have any questions regarding this Privacy Policy, please contact us via the “Contact Us” page.